Can I contact Customer Support?

Of course you can! You can contact Customer Support between 9am and 5pm, 7 days a week, via email to

We currently provide Customer Support online only. This helps us keep all your records in one place, efficiently track the progress of your enquiries, and continue to provide the Beforepay community with our service for super low costs. It’s a win-win! 

Tip: Detail is our friend. When reaching out to Customer Support with an account enquiry, include as much detail as possible (including screenshots or photos) as this assists in resolving your issue quickly and getting you back up and running in no time. 

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