Can I change my repayment date?

We have automated repayments set up so you can have peace of mind knowing your finances are in check. 

But, we know life happens, and some days we just need that extra flexibility. That’s why we move with you and offer flexible repayment options for amounts you Cash Out using our Pay On Demand™ service. 

You can choose to repay early or delay your repayment directly from the app. Here’s a quick how-to. 

To repay early

  1. Tap on the Cash Out lightning bolt icon in the app. 

  2. Select ‘Repay early’ and choose the repayment you would like to pay. (Note: You can choose to pay one or all repayments early. Those paid monthly cannot have multiple repayment instalments.) 

Tip: To Cash Out using our Pay On Demand™ service again your payments will need to be made in full and must not be pending. 

To delay repayment 

  1. Tap on the Cash Out lightning bolt icon in the app. 

  2. Select ‘Delay repayment’ and the date will automatically be selected for you in line with your next pay cycle. (Note: You can only delay your repayments once per Cash Out. If you miss a payment, you cannot opt to delay repayments any more for that particular Cash Out. Those paid monthly cannot delay any repayments.) 

Please note it can take up to 2 business days for your bank to settle your repayment with our system.

For assistance with your repayments please contact Customer Support on support@beforepay.co.

 

 

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