Why can't I Cash Out?

To Cash Out with Beforepay using our Pay On Demand™ service, you must meet our eligibility criteria and pass our credit assessment. 

If you are unable to Cash Out and use our Pay On Demand™ service, we may have detected an issue with one of the following: 

  • Your identity verification 
  • Your bank details 
  • Your employment details 
  • Your existing Cash Out status.  

Please note if you have an outstanding repayment you will not be able to Cash Out using our Pay On Demand™ service until the amount owed is repaid. 

For support with unlocking access to your Pay On Demand™ please contact Customer Support on support@beforepay.co.

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