How do I use PayID?

IMPORTANT: PayID can only be used for overdue repayments specified by Beforepay. Use PayID if you have received an email from us with these details. Using PayID for any other payments will be automatically rejected. 

How to make a payment with PayID: 

  1. Open your mobile banking app and select Pay Anyone / Pay Someone via PayID
  2. Choose email address as the PayID type
  3. Enter our PayID email (from your Notice Email)
  4. Enter the total outstanding amount owing 
  5. Enter your reference number in both the Description and Reference fields 
  6. Confirm all details are correct and submit the payment

IMPORTANT: Payments with incorrect or missing reference numbers will be automatically rejected. 

Are there charges or fees to use PayID?

Beforepay does not charge you any transaction fees when making a repayment using PayID.

 

Will my repayment be made instantly?

Payments using PayID are made instantly. Some payments may require a security check, which could delay the payment. If your payment is delayed, please check with your bank for more details.

We will notify you as soon as the repayment has been processed.

 

Do I need my own PayID account to use PayID?

You don't need a PayID account to send a PayID payment. All banks currently supported by Beforepay are using the New Payments Platform (NPP), which means you can easily send a payment with PayID. 

Here is a list of all participating banks: https://nppa.com.au/find-an-institution/

 

Each bank has a slightly different process for paying to a PayID email. See below for instructions specific to each of the following banks:

  • CommBank
  • NAB
  • Westpac
  • ANZ
  • St George
  • ING Direct

For all other banks, please visit the FAQ pages on their websites and search for "PayID".

 

CommBank

Step 1

Log into your CommBank app and click “Pay” from the home screen

Step 2

Click “Pay someone”

 

CommBank__1.png              CommBank__2.png

 

Step 3

Select the + sign in the top right-hand side corner. From the menu of options, click “more” and “Email address”

 

CommBank__3.1.png   CommBank__3.2.png   CommBank__3.3.png

 

Step 4

Enter “payments@beforepay.com.au” in the email field and click “Next”. A pop-up will appear confirming the email address is registered to Beforepay.

 

CommBank__4.1.png        CommBank__4.2.png

 

Step 5

  1. Select the account you would like to pay from
  2. Enter the total amount owing
  3. Enter your reference number in both the 'Reference' and 'Description' fields

Important: Payments with incorrect or missing reference numbers will be automatically rejected. Please review and confirm the details are correct before submitting.

 

Screen_Shot_2021-06-25_at_12.10.13_pm.png

     

 

NAB

Step 1

Log into your NAB app select “Transfer & pay” from the main menu

Step 2

Select the account you would like to pay from

 

NAB__1.png       NAB__2.png

 

Step 3

Click “Pay anyone” and select “Email address” from the options menu

NAB__3.png       NAB__4.png

 

Step 4

Enter “payments@beforepay.com.au” in the email address field. NAB will confirm who owns the PayID and show the registered name.

 

NAB__5.png        NAB__6.png

 

Step 5

  1. Enter the total amount owing,
  2. Enter your reference number in both the 'Reference' and 'Description' fields

Important: Payments with incorrect or missing reference numbers will be automatically rejected. Please review and confirm the details are correct before submitting.

 

Screen_Shot_2021-06-25_at_12.11.29_pm.png

        

Westpac

Step 1

Log into your Westpac app and click the Pay icon from the home screen.

Step 2

Click “Pay someone”

 

Westpac__1.png       Westpac__2.png

 

Step 3

Click “Add” from the top right-hand side corner. From the menu of options, click “Other PayID” and “Email”

 

Westpac__3.png    Westpac__4.png     Westpac__5.png 

 

Step 4

Enter “payments@beforepay.com.au” in the email field and click “Next”. Confirm the PayID name is “Beforepay”.

Westpac__6.png      Westpac__7.png

 

Step 5

Select the account you would like to pay from

Westpac__8.png

Step 6

  1. Enter the total amount owing
  2. Enter your reference number in the 'Reference' field 

Important: Payments with incorrect or missing reference numbers will be automatically rejected. Please review and confirm the details are correct before submitting

 

Screen_Shot_2021-06-25_at_12.12.45_pm.png      Westpac__10.png

 

ANZ

Step 1

Log into your ANZ banking app and select “Pay” from the main menu

Step 2

Select the “Email” option to make a payment

 

 ANZ__1.png      ANZ__2.png

 

Step 3

Enter “payments@beforepay.com.au” in the email field

ANZ__3.png

 

Step 4

  1. Enter the total amount owing
  2. Enter your reference number in both the 'Reference' and 'Description' fields

Important: Payments with incorrect or missing reference numbers will be automatically rejected. Please review and confirm the details are correct before submitting.

 

ANZ__4.png

 

St George

Step 1

Log into your St George app and click the Pay icon from the home screen.

Step 2

  1. Select the account you would like to pay from.
  2. Click “PayID” from the pay to section.

St_George__1.png.      St_George__2.png    

 

Step 3

  1. Select “Email Address” from the PayID Type
  2. Enter “payments@beforepay.com.au” and click “Continue” to review the details.

St_George__3.png       St_George__4.png

 

Step 4

  1. Enter the total amount owing
  2. Enter your reference number in both the 'Reference' and 'Description' fields

Important: Payments with incorrect or missing reference numbers will be automatically rejected. Please review and confirm the details are correct before submitting.

 

St_George__5.png

 

ING Direct

Step 1

Log into your ING app select “Pay anyone” from the main menu and click the add new recipient icon.

 

ING__1.png

Step 2

Click PayID and select “Email as the PayID type.

ING__2.png     ING__3.png

Step 3

Enter “payments@beforepay.com.au” in the PayID field and click “Verify”. Please review the details and confirm they are correct.

ING__4.png        ING__5.png

 

Step 4

  1. Enter the total amount owing
  2. Enter your reference number in both the 'Reference' and 'Description' fields

Important: Payments with incorrect or missing reference numbers will be automatically rejected. Please review and confirm the details are correct before submitting.

 

 

 

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