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Beforepay
FAQs
FAQs
General
How does the Beforepay app work?
Can I use Beforepay on my device?
Am I eligible for Beforepay?
How do I create an account?
I have a joint bank account. Can we both sign up for Beforepay?
I forgot my password
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Pay On Demand™
What is Pay On Demand™ and how does it work?
Does Beforepay charge any late fees or interest?
Does Beforepay affect my credit score?
How do I verify my ID?
I need help verifying my identity
How do I verify my salary?
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Repayments
How do I make a repayment?
I missed a repayment. What do I do?
Can I change my repayment date?
How do I use PayID?
Connecting your Bank
Does Beforepay need to connect with my bank?
Why can’t I find my bank?
I’ve already entered my bank details. Why is the app asking me to do it again?
Why can’t I connect my bank?
How many bank accounts can I link to Beforepay?
What if my salary goes into a savings account?
Spending Insights
Is my ‘Cash balance’ in the overview screen up to date?
How does Beforepay know my spending insights?
Why didn’t Beforepay find a bill that I usually pay?
Budgeting
How does Beforepay know what I should budget for?
What’s the difference between the ‘Cash balance’ on the Insights screen and the ‘Budgeted amount’ on my Budgeting screen?
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Responsible Spending
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